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Dear Valued Clients,
Over the long weekend, Dr. Ian MacNaughton suffered a workplace injury. He is currently in recovery and will not be able to work for the next 2 months at the minimum.
Please be advised that for the foreseeable future, small animal (dog, cat, and exotic) after hours emergency services will not be offered.
For our large animal clients, after hour emergencies (live stock and farm clients explicitly bovine, ovine, caprine, porcine) Dr. Kevin Colliver will be available and on call. *We do not offer services for Equine (horses).*
We apologize for any inconvenience this may cause and we thank you for your patience at this time.
*We are not accepting new clients at this time.*
Please contact an emergency veterinary clinic of your choice for small animal after hour emergencies. Some options include:
CENTRE DMV MONTREAL
VCA CANADA ALTA VISTA ANIMAL HOSPITAL
Animal Emergency & Specialty Hospital
VCA CANADA OTTAWA VETERINARY HOSPITAL
UNFORTUNATELY, WE ARE NOT ACCEPTING NEW CLIENTS.
NO WALK-INS PLEASE,
BY APPOINTMENT ONLY.
PARK IN A GREEN PARKING SPOT THEN FOLLOW ALL GREEN SIGNS ON SITE.
ABOUT OUR CLINIC
Owned and operated by Dr. Ian R MacNaughton DVM, since August 1st 1986, the Martintown Animal Hospital, is a long time established practice in rural eastern Ontario. It serves hobby and dairy farmers and also small animal customers. Currently, the practice has five veterinarians, three registered veterinary technicians, and several client care service representatives/animal health assistants.
Our practice values exceptional care and dedication to your pet's health. We strive to provide an attentive and empathetic approach in our practice.
If you have any questions, please call.
4910, NINE MILE ROAD
REGULAR BUSINESS HOURS
(By appointment only, no walk-ins please)
Our Payment policy at the clinic: Cash, Visa, Mastercard, Interact only. WE DO NOT EXTEND CREDIT. *PLEASE NOTE: WE ARE NOT ACCEPTING NEW CLIENTS.
If you'd like to request Drug and Food and or a General Appointment, please select a button that best reflects what you would like to request:
If your pet gets sick during our regular office hours, you must be a client of the Martintown Animal Hospital and the name on file must be yours and yours alone. To continue giving our current clients the best care possible, we unfortunately cannot take on any new clients due to scheduling conflicts and availability affected by Covid-19.
Since we cannot offer you our services, we suggest you call other veterinary practices regarding their emergency services and/or reach out to Alta Vista Animal Hospital, Lola Animal Hospital both located in Ottawa or Le Centre DMV in Lachine. We will update this message whenever we are taking on new clients.
For our clients, in the event of your pet needing immediate emergency medical care, please contact us. We will then proceed to evaluate the situation at hand and when we can see your pet.
If your pet gets sick after-hours, you must be a client of ours and the name on file must be yours and yours alone. Call the clinic number at 613-528-4246 and you will be redirected to our emergency call center. From there, they will request your name, phone number, and a short description of your concerns. The call center will contact the veterinarian on call and relay your message. Afterwards, the veterinarian will return your call to discuss your emergency.
**Please note that emergency services will have an added surcharge/additional fee**
During holidays or in the event that we are unavailable, there are 24/7 emergency veterinary clinics available in Ottawa and Lachine area (Alta Vista Animal Hospital, Lola Animal Hospital both located in Ottawa or Le Centre DMV in Lachine). All emergency clinics are approximately an hour drive from the Martintown Animal Hospital.