Want to learn about our flea,tick, and heart worm medication? This questionnaire might help
Dear valued clients,
Please note that we are not an emergency clinic and can only offer services to existing patients in our database.
.Please be aware that there will be higher than normal call volumes. If you leave a voicemail, your call will be returned within 1 business day.
We truly appreciate your patience and understanding.
UNFORTUNATELY, WE ARE NOT ACCEPTING NEW CLIENTS.
NO WALK-INS PLEASE,
BY APPOINTMENT ONLY.
PARK IN A GREEN PARKING SPOT THEN FOLLOW ALL GREEN SIGNS ON SITE.
CURBSIDE PICKUP. (DRUG AND FOOD)
PARK IN A YELLOW PARKING SPOT THEN FOLLOW ALL YELLOW SIGNS ON SITE.
ABOUT OUR CLINIC
Owned and operated by Dr. Ian R MacNaughton DVM, since August 1st 1986, the Martintown Animal Hospital, is a long time established practice in rural eastern Ontario. It serves hobby and dairy farmers and also small animal customers. Currently, the practice has four veterinarians, two registered veterinary technicians and several client care service representatives/animal health assistants.
Our practice values exceptional care and dedication to your pet's health. We strive to provide an attentive and empathetic approach in our practice.
If you have any questions, please call.
4910, NINE MILE ROAD
REGULAR BUSINESS HOURS
(By appointment only, no walk-ins please)
Our Payment policy at the clinic: Cash, Visa, Mastercard, Interact only. WE DO NOT EXTEND CREDIT. *PLEASE NOTE: WE ARE NOT ACCEPTING NEW CLIENTS.
If your pet gets sick during our office hours, you must be a client of ours and the name on file must be yours and yours alone. To continue giving our current clients the best care possible, we unfortunately cannot take on any new clients.
We understand your frustration, but regrettably, it is outside of our control due to scheduling conflicts and availability affected by Covid-19. Since we cannot offer you our services, we suggest you call around to other veterinary practices regarding their emergency services and/or reach out to Alta Vista Animal Hospital, Lola Animal Hospital in Ottawa, and Centre DMV in Lachine. Thank you for your interest, we will let you know whenever we are taking on new clients.
In the event of your pet needing immediate emergency medical care, please contact us. We will then proceed to evaluate the situation at hand and when we can see your pet.
If your pet gets sick after-hours, you must be a client of ours and the name on file must be yours and yours alone. You can call the clinic and you will be redirected to our emergency call centre They will request your name, phone number, and a short description of your concerns. The call centre will contact the veterinarian on call and relay your message. Afterwards, the veterinarian will return your call to discuss your emergency.
**Please note that emergency services will have an added surcharge/additional fee**
During the holidays or in the event that we are unavailable, there are 24/7 emergency veterinary clinics available in Ottawa and Lachine area. Both emergency clinics are approximately an hour drive from the Martintown Animal Hospital.